Welcome to The Dialogue Architects. A podcast on designing trustworthy, enterprise-ready conversational AI—hosted by Lauren Goerz. Presented by Rasa.
In a world powered by AI and automation, conversational AI is now a critical business function. On The Dialogue Architects, host Lauren Goerz brings together industry leaders and practitioners to explore how to design scalable, trustworthy conversations that enterprises can rely on—today and into the future. Presented by Rasa.
In a world where AI and automation power, millions of daily customer and employee interactions, conversational AI has become a critical business function. On The Dialogue Architects hosted by me, Lauren Goerz, we bring together industry leaders, technologists, designers, and strategists to unpack what it takes to create conversations that enterprises can trust.
From natural language design and compliance challenges to the human side of voice chat and AI, each episode digs into the craft and strategy of building scalable, meaningful dialogue. Whether you're a conversational designer, product leader, developer, or enterprise decision maker, the show should really equip you with the frameworks and foresight to design conversations that work not just today, but for the future.
Welcome to The Dialogue Architects. Presented by Rasa.